- Terms and Conditions
Terms and Conditions
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
2. Acceptance; Amendments
3. Registration on the Online Store
- In making purchases through the Online Store, you will comply with all applicable international, country, federal and state laws, rules and regulations, including and not limited to export laws and regulations;
- You shall pay our standard purchase price for the products and services sold on the Online Store as posted on the Online Store in United States Dollars at the time you placed your order;
- You shall pay all taxes resulting from all purchases made by you through the Online Store; and
- You shall pay all costs of shipping, transportation and delivery to your designated address for delivery of all products purchased by you through the Online Store.
4. Purchases and Payment
Online Store items can be purchased using Visa®, MasterCard®, Discover® or American Express® credit cards, PayPal® payments, checks or money orders. For checks and money orders please print out your order and mail a copy of it along with your payment to the address below. All checks should be made out to “NatureScapes.net, LLC.” Your order will be shipped upon receipt of your money order or certified check. Orders placed with personal checks will ship when the check clears our financial institution. The prices of all items are listed in United States Dollars, and all payments must be made in United States dollars. Exchange rates apply and will be automatically calculated if using a credit card or PayPal®. You are responsible for all sales and use taxes or other taxes incurred, resulting or arising from your use of the Online Store and all purchases made through the Online Store.
5. Shipping and Handling
When you place your order, you have the option to ship your products by either United States Postal Service® (USPS®) or United Parcel Service (UPS). Real-time shipping and handling charges will show in your shopping cart when you provide shipping information. Most orders will ship the same day if ordered by 3:00 PM Eastern Time. Express orders placed by 3:00 PM Eastern Time will ship the same day. Otherwise every effort will be made to ship all orders within twenty-four (24) hours of receipt of the order. “Free Standard Shipping” orders will ship via the least expensive available method. For orders under 1 pound this is generally USPS® First Class. For special delivery services not listed on the Online Store, please contact us.
6. International Orders
International orders are subject to verification and approval before shipping. You are responsible for all duties, taxes and export requirements. Please do not ask us to declare your purchase as a gift. You assume full liability for all international shipments once we put your order in the hands of the shipper.
7. Order Cancellations, Returns and Refunds
You may cancel any order placed in the online store before shipment by contacting us or calling during business hours. Please provide your original order number when contacting us. Orders may not be canceled once placed in the hands of the shipper. Please call or use our contact form for an RMA for all returned merchandise and refer to your original order invoice number or shipping reference number when contacting us.
Returning Defective Items
If the reason for return is the result of our error or you received a defective item, NatureScapes will pay for shipping both ways and, in most cases, will ship any in-stock item replacement immediately, along with a call tag to return the defective item.
Returning Non-Defective Items
If you are, for any reason, dissatisfied with your store purchase, you can return the merchandise to us (shipping charges will apply) for a refund of the product purchase price (excluding shipping costs); provided that we receive the merchandise in new condition, with all original packaging and documentation, and within thirty (30) days of the date you purchased the product.
- Software, DVDs, or CDs cannot be returned unless they are unopened or defective.
- eBooks and other online downloads are not returnable.
- Special ordered items are not returnable unless they are delivered defective or damaged during shipment, in which case we will replace the item at no charge.
- Items returned for credit that were initially shipped via Free Standard Shipping or Free 3-day shipping will have the actual cost of the initial shipment deducted from the credit or exchange value of the original item being returned. Customers are also responsible for paying return shipping and are required to provide tracking information as well as call for an RMA prior to returning an item for credit or replacement.
8. Our Available Remedies
9. Intellectual Property
All trademarks, service marks, tradenames or other identifying marks displayed on the Online Store, including and not limited to NatureScapes.net® (the "Marks") are owned by us and/or the respective manufacturers of the products and/or services offered on the Online Store. Your use of the Online Store grants you no right to make any use of the Marks displayed on the Online Store.
Disclaimer of Warranties
Your Available Remedies
YOU AGREE THAT YOUR SOLE REMEDY IN THE EVENT YOU HAVE ANY CLAIM AGAINST US IN RESPECT OF THE ONLINE STORE OR ANY PRODUCTS OR SERVICES OFFERED ON THE ONLINE STORE IS FOR US TO REPAIR, REPLACE OR OTHERWISE CORRECT SUCH DEFECTIVE PRODUCTS OR SERVICES. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE TO YOU FOR ANY DAMAGES, COSTS OR FEES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ACTUAL, COMPENSATORY, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT OCCASIONED BY OUR NEGLIGENCE. FURTHER, IN NO EVENT SHALL WE AND/OR THE MANUFACTURERS OF PRODUCTS AND SERVICES OFFERED ON THE ONLINE STORE BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH THE ONLINE STORE OR ANY PRODUCT OR SERVICE OFFERED FOR SALE ON THE ONLINE STORE.
Online Store Privacy Statement
Main Office and Returns Address
21009 Gunpowder Road
Manchester, MD 21102
Toll Free: 1-888-667-0559